Support, changes and hosting
Keeping the site running and keeping it up to date.
How do I get a change made?
- Email or message us.
- New prices, new photos, new opening hours — all included.
Is there a limit on changes?
- Content changes are included.
- A whole redesign or a new function is a separate conversation.
How quickly are changes made?
- Usually within a working day.
- Unlimited gets priority.
Who do I contact?
- The same people who built it.
- Phone, WhatsApp or email.
What are your hours?
- UK business hours.
- Urgent problems are picked up outside them.
What if the site goes down?
- We monitor it and fix it.
- Daily backups mean nothing is lost.
Is my site backed up?
- Yes, daily.
Is my site secure?
- An SSL certificate is included, so the padlock shows.
- Software is kept updated as part of the service.
Can I edit the site myself?
- These packages are built so you do not have to.
- Send us the change and it is done.
Do you provide reports?
- Growth and above get a monthly summary of traffic and enquiries.
Still not sure?
Fifteen minutes on the phone and you will know exactly what you need.